Frequently Asked Questions
How long do I have access to tutoring?
Whether you buy 1 or 5 or 10 sessions, you'll be able to schedule your sessions for a year after you complete your purchase.
Does my tutoring include course materials?
If you're currently enrolled in a Freestyle course, your tutor can work with you using the Freestyle course materials. If you're not currently enrolled, then you and your tutor can spend the time in conversation practice, answering specific questions you have, or learning your desired topics!
How do I schedule with my tutor?
Once you purchase your class, you'll be taken to a scheduling page. You'll select a time that's good for you and be matched to a tutor with the same time available.
What if I'm unhappy with my tutoring?
Your speaking success drives all that we offer. Although all purchases are final sale, if you are unsatisfied with your purchase, please contact Team Freestyle at [email protected]
I paid for a Duo (pairs) session, but my friend can't join me. What happens?
You can cancel or reschedule a session with 24hrs notice with no penalty. If, however, one of you shows up and the other does not, you'll still be charged the Duo session rate.